Ask yourself, “Are my collections being maximized?”  Whether you said “yes” or “no”, ask yourself, “How do I know my collections are being maximized?”  If you are not incorporating Key Performance Indicators (KPIs) into your practice, you may not know the true answer to either of these questions.  Too often we hear that the provider is making enough money to support his needs.  But too often the provider is working too hard for the money being collected...